The Laundry Cart Store is committed to 100% customer satisfaction! We are a 100% DropShip Company. If you are unsatisfied for any reason, you may return your purchase within 15 days of the ship date* – WITH ORIGINAL PACKAGING(must be closed). No questions asked! No restocking fees!

  1. Email  or call 516-693-8355 with your order number to receive your return authorization. If item is defective or damaged in shipping, we will issue a pre-paid return shipping label. In all other cases, buyer is responsible for return shipping and may ship back the item using the carrier of his/her choice.
  2. We do not accept any returns after 15 days from delivery date.
  3. If you believe your package was damaged in shipping, we require that you contact us within 5 days of delivery and we will work with you to quickly resolve the issue.
  4. To cancel an order, please contact The Laundry Cart Store as soon as possible. If your order has not yet shipped, we will immediately refund your payment. If your order has shipped, we will refund your payment as soon as you send the item back to the company pending an RMA.
  5. All refund recipients will receive an email confirmation for their records.

Used and Open Box Return Policy

Please note that the return policy on open box products differs from new products. Defective or damaged open box products must be reported to The Laundry Cart Store within 2 business days of delivery. If you would like to return a non-defective open box item, you are responsible for return shipping and will be charged a 20% restocking fee.